We endeavor to provide the highest level of customer service  possible. Questions are generally answered in the order they are received, with mission-critical questions taking priority. We aim for replies in less than 24 hours.

Click Here for Login or Website Problems

Click Here for General Help and Questions, such as:

• Help Finding Medications
• Pharmacy Support Help
• Other - General Questions
• Questions Before You Join

• Click Here to Change or Cancel Your Membership Plan (discounted, longer term memberships are Available)
• Click Here Secure Form
  to Change Your Credit/Debit Card Billing Information
• Click Here Secure Form
  to change your password
• Click Here Secure Form
  to change your email address

By Mail

DO NOT SEND PRESCRIPTIONS OR MEDICAL RECORDS TO THIS ADDRESS

• PRX Web Publishing, Ltd.
  PrescriptionRx
  526 Vineland Rd
  Cleveland OH 44140-2872

By Telephone

Please, use these only as a last resort - Email, using one of the appropriate links on our Help & Support, is much more efficient because our staff is not in one central location (Please send an email first, then wait at least 24 hours before contacting us via phone)

• Telephone - 440-808-8732
• We no longer use a Fax

Note: If you DO need to call, please leave a detailed message including your email address and PRX Username

As low as $11.30*
100%
Money Back
Guarantee!

Wow, you knocked me off my chair because you responded so, so fast! Thank you for all your trouble. I really appreciate your help.

KM